Fees & Policies

fees

Our fees range from $150-180 a session for all services that are 50 minutes in length. Social Work services are exempt from HST.  Neurofeedback sessions can be prorated to the length of the session. We offer student discounts and a limited number of sliding scale appointments.

payment

We accept e-transfer, cheques, credit card and Interac payments.

Extended Health Benefits

Most health plans provide coverage for Social Work Services. Please contact them to confirm if you are covered. After providing service, we will provide you with a receipt with all the info your benefit provider will need and you submit it to them to receive reimbursement.

Tax Credit for Medical Expenses

All of your out of pocket expense for services can be claimed as a Medical Expense on your yearly income. Speak to CRA or your accountant for more details.

Sliding Scale and Student Discounts

We are able to provide a limited number of sliding scale slots and can offer a discounted fee for students.

Cancellation Policy

We require 48 hours notice for cancellation of appointments. This allows us time to offer this appointment slot to people on waiting list with enough advanced notice. Full fee is charged for late cancellation.

CONFIDENTIALITY policy

All aspects of client involvement will be held in utmost confidence in accordance to the ethical guidelines and standards of practice set out by the Ontario College of Social Workers and Social Service Workers. Personally identifiable information regarding clients is not discussed or disclosed, directly or indirectly, without prior written consent of the client.

PRIVACY policy

All documentation (electronic and hard copy) are safely stored and protected in adherence with Ontario’s Personal Health Information Protection Act (PHIPA).