Online Counselling

In light of current world events with COVID-19

Supporting mental health is more important than ever.  We are excited to announce that New Pathways Therapy Centre is now offering online counselling and therapy via secure videoconferencing or telehealth appointments.  Our therapists are here to help and may be covered by your extended health benefits.

Online Councelling

In light of current world events with COVID-19

Supporting mental health is more important than ever.  We are excited to announce that New Pathways Therapy Centre is now offering online counselling and therapy via secure videoconferencing or telehealth appointments.  Our therapists are here to help and may be covered by your extended health benefits.

What is online counselling?

Online counselling involves meeting with your counsellor online via a secure video chat platform Zoom for your session instead of going to an office. Research has shown that online counselling can be just as effective as the traditional in-person, office-based therapy, and in some ways is more convenient.

How does it work?

You will be sent a link by your therapist inviting you to the online session that you can access with your computer or phone.

What technology does online counselling require?

You will need a computer or smartphone with a working webcam and microphone. You may also need to check the speed of your internet service to ensure a good connection with your therapist.

Is online counselling confidential and secure?

Our therapists have chosen to work with secure online platforms that provide end to end encryption and Canadian servers, ensuring that your data is protected.

Your session will be held in a private and confidential space, by your therapist, just as with a regular, in person session. 

Please make sure that you have arranged to attend your appointment in a space that is private and safe from distractions for the duration of your session.  Using headphones will also provide a sense of privacy.

  1. Make sure you have a quiet and private space to meet online. Please find a comfortable space to sit, just as you would in a therapy office.
  2. Set up your computer about 10 minutes before the session. Take the time to make sure your computer, microphone, and webcam are working.  Get familiar with the screen and application your therapist is working with.
  3. Use a headset to ensure more privacy and connection.
  4. Free yourself from distractions by turning notifications and phone off, see if someone can supervise kids, and let family or roommates know you are in session.
  5. Check your internet bandwidth and ask family to minimize use of internet, if possible.

Please be ensured that your privacy is completely protected during online counselling. 

 

If you have any questions about online counselling, please contact us for a free initial 15 consultation by phone or video.
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